Organisations across the globe are beginning to realise that automating many of their repetitive server management tasks can unlock value for their organisations in multiple ways. The question is, how far have organisations come along to extensive automation?

ESG recently completed a survey of 2,000 IT decision makers to understand whether, and to what degree, organisations’ comprehensive technology transformations are reinforcing broad and deep competitive advantages. The study focused on organisations’ progress delivering modern digital end-user experiences, innovating with data, and more flexibly delivering IT services.

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