Basware commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying its Procure-to- Pay solution. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Basware’s Procure-to-Pay solution on their organizations.

The Basware P2P offering includes an accounts payable automation solution, e-invoicing services, and an e-procurement solution over the world’s largest open business network.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed six customers with experience using Basware’s P2P solution. For the purposes of this study, Forrester aggregated the experiences of the interviewed customers and combined the results into a single composite organization.

Prior to using the P2P solution, the interviewees’ organizations used manual, paper-based accounts payable processes with multiple checkpoints and time lapses, inefficient enterprise resource planning (ERP) applications, and poor visibility of procurement transactions.
These limitations led to inadequate spend management, limited invoice visibility, excess administration costs, and low-end user and supplier satisfaction.

After the investment in Basware’s P2P solution, the interviewees’ organizations streamlined their invoice purchases, enhanced efficiency of their procurement and accounts payable teams, moved maximum spend under management, and realized savings by reducing operating costs.

The following benefits are representative of those experienced by the interviewees’ companies. Based on the results they obtained, Forrester estimated the likely financial impact on the composite organization described in this case study: a global, multibillion- dollar organization with €168 million in annual spend.